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Visit Group keeps related visits together and in order, for example making sure a pickup happens before its delivery. All visits in the same group are given to the same vehicle.
Required permission:
  • View task
  • Edit task
  • Route optimization

Setting a visit group

Open Edit Visit for a visit on the Visit page. Two fields set the group:
Grouped Visit and Priority
  • Grouped Visit (item 8): the group name. Visits with the same group are given to the same vehicle. Leave it empty if the visit has no group.
  • Priority (item 9): the order inside the group, from 0 to 100, 0 by default. A lower number is visited earlier.

In the result

In the result, the visit group appears as a badge next to the visit’s tags.

Notes

  • A group can contain any number of visits, not only two.
  • Priority sets the order inside a group, but the visits are not always back to back: other visits may be planned in between.
  • To keep the group and priority on the task after you dispatch, map them in the task type’s route configuration. Values typed only on the Visit page are temporary: they are used by the optimization but not saved to the task.