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On Routing Dispatched runs every time a routing result is dispatched on the routing result page. Before dispatching, planners often adjust the result: they move visits to other vehicles or change assignees. This event sends the routing result as dispatched, so your system receives the final plan rather than the first optimization. The event belongs to the Routing Result group. It has no task type and no rules.
Required permission:
  • View automation
  • Create automation

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Set it up

  1. On Workflow › Automation, click New.
  2. Name: for example “Push dispatched routes to TMS”.
  3. Event: On Routing Dispatched.
  4. Automation Type: Webhook, the only type this event allows.
  5. Under Automation detail, fill in the URL, and optionally Headers (name and value, for example Authorization) and a Custom JSON body. See Webhook.
  6. Click Submit and make sure the automation is Active.
The form looks the same as for On Routing Finished, with the other event chosen.

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Check it works

Dispatch a routing result, then open the automation’s log to see the run, its status and your endpoint’s response.

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Use cases

  • Send the final, adjusted routes to drivers’ or carriers’ systems.
  • Tell drivers or partners that the routes are dispatched.
  • Keep dispatch status in sync with an external system.